89game Terms & Conditions

1 Introduction & Acceptance of Terms

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and 89game ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at 89game.ws and its associated subdomains and mobile interfaces.

By accessing the 89game platform, registering an account, making a deposit, claiming a bonus, or placing any wager of any kind — whether on sports markets, casino games, live dealer tables, slot titles, or any other game category offered by 89game — you unconditionally accept these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease use of the 89game platform and close your account.

These Terms are supplemented by the following additional policies which are incorporated herein by reference:

• 89game Privacy Policy
• 89game Responsible Gaming Policy
• Individual Bonus and Promotion Terms (published per-promotion)
• 89game Sports Betting Rules
• 89game Casino Game Rules

In the event of any conflict between these Terms and any supplemental policy, these Terms shall take precedence unless the supplemental policy explicitly states otherwise.

2 Eligibility & Age Verification

In addition to the minimum age requirement, you are eligible to use 89game only if:

• You are legally permitted to participate in online gambling activities in your jurisdiction;
• You are not acting on behalf of another person, a business, or any organisation;
• You are accessing 89game for your own personal entertainment and not for professional gambling or systematic advantage-seeking;
• You are not a current employee, contractor, director, or immediate family member of an employee of 89game or its affiliated operators, game suppliers, or payment processors;
• You are not self-excluded from any gambling platform, and your 89game account has not been previously suspended or terminated for cause.

2.1 Age Verification Process

89game reserves the right to request age and identity verification documentation at any stage of the account lifecycle — including at registration, before processing the first withdrawal, or at any time during account activity if suspicion of underage use arises. Requested documentation may include a government-issued CNIC (Computerised National Identity Card), passport, or other official identification document.

Until age verification is satisfactorily completed, 89game may place restrictions on deposits, withdrawals, and bonus eligibility. Accounts where age verification reveals the account holder is under 21 will be immediately closed, all pending withdrawals cancelled, and any deposited funds returned to the original payment method in accordance with applicable anti-money laundering procedures.

3 Account Registration & Security

3.1 Registration Requirements

To register an account on 89game, you must provide accurate, current, and complete information including your legal name, date of birth, Pakistani mobile number, and a valid email address (if applicable). You must keep this information up to date. Providing false or misleading information during registration is grounds for immediate account termination and potential referral to relevant authorities.

3.2 One Account Policy

Each individual person may hold only one (1) active 89game account. The operation of multiple accounts, whether under the same name or different names, is strictly prohibited. 89game employs technical and manual methods to detect duplicate accounts, including device fingerprinting, IP address monitoring, and payment method cross-referencing. If duplicate accounts are identified:

• All duplicate accounts will be suspended pending investigation;
• Bonus winnings derived from any duplicate account will be forfeited;
• Genuine deposits may be returned at 89game's discretion;
• All accounts associated with the individual may be permanently closed.

3.3 Account Security Obligations

You are solely responsible for maintaining the confidentiality of your 89game login credentials, including your password and any OTP codes received on your registered mobile number. You must not share your credentials with any third party. Any activity occurring under your account will be deemed to have been authorised by you unless you have notified 89game immediately upon becoming aware of unauthorised access.

89game will never ask for your password via live chat, email, or any other communication channel. If you receive any such request, treat it as fraudulent and report it to 89game support immediately.

3.4 Account Dormancy

An account that has not recorded any login activity for a period of twelve (12) consecutive months will be classified as dormant. 89game reserves the right to apply an administrative maintenance fee to dormant accounts in accordance with the fee schedule in force at the time, subject to applicable law. Prior written notice will be sent to the registered contact before any fees are applied.

4 Deposits & Payment Methods

4.1 Accepted Methods

89game accepts deposits via the following payment methods, subject to availability at the time of transaction:

• JazzCash mobile wallet (instant credit)
• EasyPaisa mobile wallet (instant credit)
• SadaPay digital wallet (instant credit)
• HBL, UBL, Meezan Bank, Allied Bank (bank transfer — typically 5–15 minutes)
• Raast instant payment system
• 1LINK interbank transfer
• USDT TRC20 cryptocurrency (subject to blockchain confirmation time)
• Retail cash at designated agent locations
• QR Pay

4.2 Minimum Deposit & Currency

The minimum deposit amount on 89game is PKR 100. All account balances, deposits, and withdrawals are processed in Pakistani Rupees (PKR). 89game does not apply currency conversion fees on PKR transactions. Cryptocurrency deposits are converted to PKR at the prevailing exchange rate at the time of confirmation.

4.3 Deposit Ownership

You confirm that all funds deposited into your 89game account are legitimately yours, are not proceeds of crime, and are not deposited on behalf of any third party. 89game operates in compliance with applicable anti-money laundering (AML) requirements and may request source-of-funds documentation for large or unusual deposit patterns.

5 Withdrawals

5.1 Withdrawal Eligibility

To be eligible to withdraw funds from your 89game account, you must: (a) have completed any applicable identity verification; (b) have met the wagering requirements associated with any active bonus; (c) have a verified withdrawal method on file; and (d) not have any pending investigations on your account.

5.2 Processing Times

89game aims to process withdrawal requests within 15–30 minutes for JazzCash and EasyPaisa. Bank transfers may take longer depending on banking hours. VIP programme members on the Platinum and Diamond tiers receive priority processing. Processing times stated are targets, not guarantees, and may be affected by exceptional circumstances, security reviews, or payment processor outages.

5.3 Verification Requirements

Before processing a first withdrawal, or where withdrawal amounts exceed defined thresholds, 89game may require identity verification documents including CNIC, proof of payment method ownership, and source of funds declaration. Failure to provide requested documentation within the specified timeframe may result in withdrawal suspension.

5.4 Withdrawal Method Matching

Withdrawals will generally be made to the same payment method used for the corresponding deposit. 89game reserves the right to require alternative verified methods where this is not possible. Third-party withdrawals are strictly prohibited — funds may only be returned to accounts and methods registered in the account holder's own name.

5.5 Withdrawal Limits

Minimum withdrawal amount is PKR 500. Maximum single withdrawal and daily withdrawal limits apply and vary by account level, verification status, and VIP tier. Limits are displayed within the 89game account dashboard and may be adjusted by contacting support. Large withdrawals may be processed in multiple instalments at 89game's discretion.

6 Bonuses & Promotions

6.1 General Bonus Terms

All bonuses and promotions offered by 89game are subject to specific terms including wagering requirements, game restrictions, minimum odds, time limits, and maximum conversion limits. These terms are published with each individual promotion. By claiming any bonus, you accept the applicable promotion terms in addition to these general Terms.

6.2 Wagering Requirements

Bonus funds cannot be withdrawn directly. They must first be wagered a specified number of times (the "wagering requirement" or "rollover") as stated in the relevant promotion. Only wagers placed on eligible games and meeting minimum odds requirements (where applicable) count toward bonus wagering. 89game reserves the right to determine the contribution percentage of different game types toward wagering completion.

6.3 Bonus Abuse

Bonus abuse — including but not limited to registering multiple accounts to claim multiple welcome bonuses, exploiting mathematical anomalies in bonus structures, colluding with other players to meet wagering requirements without genuine risk, or using excluded game types to complete wagering — will result in:

• Immediate forfeiture of the bonus and any winnings derived from it;
• Suspension of the associated account(s) pending investigation;
• Potential permanent closure and withholding of further withdrawals.

6.4 VIP Programme

89game operates a four-tier VIP programme (Silver, Gold, Platinum, Diamond) that rewards qualifying players with enhanced cashback rates, priority support, faster withdrawals, and exclusive table access. VIP status is assigned at 89game's discretion based on account activity. 89game reserves the right to adjust VIP tier criteria, benefits, and member status at any time with reasonable notice.

7 Gameplay Rules & Fair Play

All games on 89game — including live dealer games, slot titles, virtual table games, and fishing games — must be played according to the rules specified for each game type. Where game rules conflict with these Terms, these Terms shall prevail except where the conflict relates to a specific game rule that is necessarily more specific.

89game uses certified Random Number Generator (RNG) technology for all software-based games. RNG systems are independently tested and audited to ensure outcomes are genuinely random and unpredictable. Live dealer games use physical dealing equipment streamed in real time; outcomes are not pre-determined or influenced by 89game software.

In the event of a technical error, disconnection, or system malfunction during a game round, 89game reserves the right to void the affected round and return stakes. 89game is not liable for losses resulting from player-side technical failures including loss of internet connection, device failure, or browser issues.

8 Sports Betting Rules

8.1 Bet Acceptance

All sports bets placed on 89game are subject to acceptance by the platform. 89game reserves the right to decline, restrict, or limit any bet without obligation to provide a reason. Odds are subject to change until a bet is confirmed. A bet is only valid once a bet reference number has been generated and the stake deducted from your account balance.

8.2 Settlement

Bets are settled in accordance with 89game's official sports betting rules. In cases where the outcome of an event is disputed or unclear, 89game reserves the right to suspend settlement pending clarification from official governing bodies. Settlement decisions made by 89game following consultation of official sources are final and binding.

8.3 Cricket Betting

Cricket betting on 89game covers PSL, ICC Test series, bilateral ODI and T20I fixtures, the Asia Cup, IPL, and other international and domestic competitions. Match rules — including rules applicable to rain-interrupted matches, DLS method application, and no-result declarations — are governed by the official rules of the relevant cricket board. 89game cricket betting rules specify settlement procedures for all common contingencies including abandonment, reduced-over matches, and player withdrawal before a match.

8.4 Void Bets

Bets may be voided in circumstances including event cancellation, the event not taking place within a specified timeframe, obvious pricing errors, or evidence of event manipulation. Voided bets have stakes returned to the player's account balance.

8.5 Maximum Payout

Maximum single-event and accumulator payout limits apply on 89game sports betting. Current maximum payout limits are displayed within the betting interface and may be amended from time to time. 89game reserves the right to limit the maximum payout on any market at its absolute discretion.

9 Casino & Live Games

All casino games offered on 89game — including slots, live baccarat, live roulette, live blackjack, Dragon Tiger, Andar Bahar, game shows, and virtual table games — are operated in accordance with the rules of the respective game and the terms of the game provider. Return-to-Player (RTP) percentages for slot games are published within the game interface or paytable.

In live dealer games, the ruling of the live dealer and the outcome shown on the camera stream at the conclusion of each round is final. In the event of a dispute between the displayed result and a player's claim, the video recording of the relevant round, maintained by 89game and the studio operator, will be used to determine the correct outcome. This determination is final and binding.

89game does not guarantee continuous availability of any specific game title. Games may be removed, temporarily suspended, or updated at the platform's discretion.

10 Responsible Gaming

89game provides the following responsible gaming tools, accessible from within every player account dashboard:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Limits take effect immediately when reduced; increases are subject to a 24-hour cooling-off period.
• Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
• Loss Limits: Cap the amount you can lose within a defined period.
• Reality Checks: Receive periodic reminders showing your session duration and net position.
• Cooling-Off Periods: Temporarily suspend your account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently close your account and request exclusion from future marketing. Self-exclusion requests are processed within 24 hours and cannot be reversed for the minimum exclusion period.

Players who self-exclude from 89game should also consider contacting other gaming platforms they use and self-excluding from those as well. For support resources, please visit our Responsible Gaming page.

11 Prohibited Activities

The following activities are strictly prohibited on 89game and will result in account suspension, permanent closure, forfeiture of balances, and where appropriate, reporting to relevant authorities:

• Using automated software, bots, scripts, or other tools to interact with 89game systems;
• Exploiting software bugs, game errors, or pricing anomalies for profit;
• Colluding with other players or dealers in casino or poker games;
• Match-fixing, spot-fixing, or placing bets based on insider knowledge of corrupted sporting outcomes;
• Depositing, wagering, or withdrawing funds that are proceeds of criminal activity (money laundering);
• Registering accounts using false identity information or another person's identity;
• Operating multiple accounts, whether personally or through proxies;
• Placing bets on behalf of or for the benefit of self-excluded players;
• Accessing 89game from jurisdictions where online gambling is explicitly illegal;
• Any other activity that 89game, in its reasonable judgment, considers to be fraudulent, dishonest, or harmful to the integrity of the platform.

12 Account Suspension & Closure

12.1 Suspension by 89game

89game reserves the right to suspend or close any account at any time, with or without prior notice, where 89game reasonably suspects or determines that: (a) the account holder has breached these Terms; (b) the account is being used for prohibited activities; (c) there is a risk of money laundering, fraud, or other criminal activity; (d) age or identity verification has not been completed as requested; or (e) the account holder is on a self-exclusion register.

12.2 Account Closure by the Player

You may close your 89game account at any time by contacting customer support via live chat. Before closing, you must withdraw any available balance to your verified payment method. 89game will process the account closure request within five (5) business days of receiving it.

12.3 Balance Treatment on Closure

Upon account closure for cause (i.e., breach of Terms), the treatment of any remaining balance will be determined by the nature of the breach. Legitimate deposits may be returned; bonus balances and winnings derived from Terms violations will be forfeited. Where criminal activity is suspected, balances may be held pending investigation and potential law enforcement cooperation.

13 Intellectual Property

All content on the 89game platform — including but not limited to software, code, graphics, logos, game assets, text, database structures, user interface design, and trade marks — is the exclusive property of 89game or its licensed suppliers. No content may be reproduced, distributed, modified, or exploited for commercial purposes without the express prior written consent of 89game.

Your use of the 89game platform grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes in accordance with these Terms. This licence does not include any right to sub-licence, sell, or commercially exploit any portion of the 89game platform or its content.

14 Limitation of Liability

To the maximum extent permitted by applicable law, 89game shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, including but not limited to: loss of winnings due to technical failure; errors in odds or game results subsequently corrected; delays in payment processing; or any loss caused by your failure to comply with these Terms.

89game does not warrant that the platform will be available without interruption, error-free, or free from viruses or other harmful components. 89game's total liability to you in connection with any single event or series of related events shall not exceed the total amount deposited by you in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms limits 89game's liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

15 Privacy & Data

Your privacy and the protection of your personal data are important to 89game. The collection, processing, storage, and sharing of your personal information — including identity documents, financial data, device information, and usage logs — is governed by the 89game Privacy Policy, which is incorporated into these Terms by reference.

By registering an account on 89game, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to access, correct, and request deletion of your personal data in accordance with the Privacy Policy, subject to applicable regulatory retention requirements.

16 Amendments to Terms

89game reserves the right to amend, update, or replace these Terms at any time. Material amendments will be communicated to registered players via the registered email address or SMS notification at least seven (7) days before taking effect, except where amendments are required urgently by regulatory direction or legal obligation, in which case they may take effect immediately.

Your continued use of the 89game platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using 89game and close your account before the effective date. The most current version of these Terms will always be available at 89game.ws/terms-conditions.

17 Governing Law & Dispute Resolution

These Terms and any dispute arising from or relating to your use of the 89game platform shall be governed by and construed in accordance with the laws applicable to 89game's jurisdiction of licensing. Both parties agree to attempt to resolve any dispute through good-faith negotiation before initiating formal proceedings.

If a dispute cannot be resolved informally within thirty (30) days, it shall be submitted to binding arbitration under the rules of a recognised arbitral institution as determined by 89game's licensing authority. Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction to prevent irreparable harm.

Disputes relating to specific game outcomes must be raised within thirty (30) days of the relevant game round. 89game's determination of such disputes, following review of available records including game logs and video footage, shall be final and binding.

18 Contact Information

For any questions, concerns, or complaints relating to these Terms, your 89game account, or any aspect of the 89game platform, please contact our support team via:

• Live Chat: Available 24/7 directly on the 89game platform. Average response time: 3–5 minutes.
• Email: [email protected] (plain text — not a clickable link)

Formal complaints should be submitted in writing to the email address above and will receive a substantive response within five (5) business days. If your complaint is not resolved to your satisfaction, you may escalate it to 89game's licensing authority in accordance with the procedures established by that authority.